「財管銷售品質查核專員」招募中!
我們正在尋找具備卓越洞察力與執行力的您,一同築起銀行風險管理的第一道防線!
您的職責與挑戰:
- 主動查核與優化: 深入分行理財銷售與服務流程,主動發現潛在風險,並提出創新性的流程改善方案。
- 前線賦能: 為前線團隊提供最新的法規與流程教育訓練,有效預防不當銷售(mis-selling)的發生。
- 案件調查: 運用您的專業判斷,調查疑似不當行為(misconduct)案件,維護銀行的誠信與聲譽。
我們正在尋找這樣的您:
- 具備扎實的數據分析能力,能夠從海量數據中洞察風險。
- 擁有豐富的風險管理與合規經驗,熟悉金融行業相關法規。
- 對理財銷售流程有深入理解,能夠精準識別潛在風險點。
DBS誠摯邀請您的加入,運用您的專業知識,為銀行的穩健發展保駕護航,共同創造一個更加安全、合規的金融環境。立即加入我們,成為風險管理與合規的守護者!
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Job Purpose
We are currently seeking a Sales Quality Control Specialist to join our team and serve as the first line of defense in strengthening the bank's risk management framework. In this role, you will proactively review and enhance CBG sales and service processes, identifying potential risks and recommending innovative improvements. You will empower frontline teams through up-to-date regulatory and procedural training to effectively prevent mis-selling, while also conducting thorough investigations into suspected misconduct cases to safeguard the bank's integrity and reputation.
Key Role & Key Responsibilities
- Investigate sales misconduct.
- Conduct periodic SOP/Boundary list review and training.
- Develop and maintain SOP to ensure compliance with regional policies and local regulations.
- Collaborate with stakeholders to enhance sales monitoring reports and strengthen control points/mechanisms.
- Timely completion of sales surveillance reports and sales health checks.
- Support BIF revision, SCSA, and fulfill information requests for internal and external audits.
Our Ideal Candidates
- University or above.
- With at least 3 years related experience and expertise in employee mis-conduct investigation.
- Familiar with banking branch operations /sales process or control assurance techniques.
- Good investigation and presentation skills, such as evidence collection, information gathering, related party interview, meeting material preparation and presentation to senior levels.
- Ability to work independently and maintain confidentiality of records and information.
- Aggressive, positive thinking and task-oriented.
- Good in MS office tool, including Excel and PowerPoint.
- Willing to take challenge, ability to work under pressure and a good team player.
- Fluent English in both oral and written communication
Location:
Honhui A-14F
Job:
Risk Management
Schedule:
Regular
Employee Status:
Full time
