Coordinate and track the execution of Non-Disclosure Agreements (NDA) and other legal contracts.
Order & Logistics Management
Handle end-to-end order processing and generate Invoices, Packing Lists, and shipping documentation.
Act as the primary point of contact for local transportation and freight forwarders to ensure on-time delivery.
Sample & Technical Asset Tracking
Manage the lifecycle of Demo Samples and Evaluation Boards (EVB), including dispatch and return tracking.
Coordinate with FAEs to ensure samples reach customers for testing on schedule.
Administrative Support
Manage daily mail delivery, courier services, and document filing.
Monitor payment status and follow up on overdue accounts receivable.
Typical Performance Measures:
Order Management and Coordination
Shipment Monitoring and Progress Updates
Data Management Quality
Sales Reporting and Analysis Effectiveness
Professional Skills/ Abilities:
Proficient in MS Office (especially Excel) and ERP systems. Ensure proficiency, accuracy and organization in managing and maintaining data within systems.
Experience in sales operations and assisting customer inquiries within the international business environment.
Familiarity with order processing workflows, shipment tracking, and coordination with regional and global teams.
Excellent English communication skills, both spoken and written, for effective collaboration with customers and team members. Business-level English for handling international contracts and documentation.
Highly process-oriented, with the ability to follow and refine workflows to enhance efficiency and performance.
Strong analytical skills to compile sales performance reports and to support sales strategies.
Able to handle multitasking under deadlines while ensuring a high level of accuracy and attention to detail.
Personal Qualities:
Analytical Thinker: Skilled at interpreting data to support decision-making.
Detail-oriented: Ensures precision in all tasks and communications.
Adaptable: Adjusts quickly to changing priorities and workloads.
Proactive: Identifies challenges and opportunities for improvement.
Customer-centric: Builds strong relationships to enhance satisfaction.
Collaborative: Works effectively with diverse teams and stakeholders.
Strong Communicator: Articulates ideas clearly and professionally.
Organized: Manages multiple tasks with structured efficiency.
Driver's License: A valid driver's license is preferred.
Travel-Ready: Willing and able to travel for business needs.
