Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Job Responsibilities:
- Work closely with other departments on project implementations, front-end and back-end systems enhancement to drive recommended solution to meet delivery deadlines
- Lead and perform User Acceptance Testing (UAT), raise change requests / system enhancement and report testing problems / defects to IT development team and perform post implementation checking.
- Work closely within the Agile development teams to ensure development of the backlog items prioritized for the sprint.
- Conduct end-user training
- Review & Prepare project documents (including but not limited to user stories, design specification, test plan, test case, test results, training material), monitor project matters daily and report status (including but not limited to project issues and progress) on agreed interval with proper documentation to ensure all assigned tasks / projects are delivered with quality and on time
- Lead the Business Analysis team to facilitate/coordinate with different key stakeholders to deliver project/system enhancement which best fit the needs of end-users and within budget.
- Provide support to Partnership on ePOS and New Business digital platforms during the sales process
Job Requirements:
- Degree holder in Business Administration, Computer Science, Information Technology, or related discipline.
- 6 years of PM or BA working experience in implementation process of insurance company.
- Strong analytical and project management skills.
- Knowledge of insurance industry, preferable in digital journey of new business and/or underwriting automation.
- Proven ability to lead delivery of medium projects.
- Experience in Agile and Agile Toolsets (JIRA) would be an advantage.
- Fast learner with excellent analytical and problem-solving skills.
- Excellent negotiation, communication, and interpersonal skills
- Solid knowledge of Life Product, Life operations
- Knowledge of project management skills and tools
- Experience with SQL Queries / BI Tools such as QlikView is a plus
- Excellent command of English and Chinese (written and spoken)
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
