Summary
The CDD Support Team is responsible for CDD team MIS and Project management. This role involves tracking and overseeing the team's daily operations, ensuring timely and accurate completion of CDD cases, contributing to departmental projects, and acting as a liaison between the team and various stakeholders, including Frontline business, Regional offices, Legal & Compliance, and Audit.
Key Responsibilities
- Case Management:Develop various of efficient analysis report. Tracking and oversee the daily workflow of the CDD team, ensuring efficient and effective completion of daily CDD cases
- Stakeholder Management:Act as the primary point of contact for Frontline business, Regional offices, Legal & Compliance, and Audit regarding CDD-related matters. Effectively communicate updates, address inquiries, and resolve issues
- Reporting:Prepare regular/adhoc deck and reports on team performance, key metrics, and identified risks
- Policy and Procedure Maintenance:Contribute to the development and maintenance of CDD policies and procedures, ensuring the team process are in line with Group Standards, SOP and regulatory requirements
- Team Performance Management:Provide guidance, coaching, and mentoring to team members. Conduct performance reviews, identify training needs, and promote professional development
- Project Management:Participate in and lead departmental projects related to CDD process improvements, system enhancements, and regulatory changes
- Quality Assurance:Implement and maintain quality control measures to ensure the accuracy and completeness of CDD reviews
Essential Requirements
- Experience:Minimum of 2 years of experience in AML/CDD
- Technical Skills:Advanced proficiency in Microsoft Excel. Familiarity with AML/CDD related systems and databases
- Language Skills:Excellent communication skills in both English and Chinese (written and spoken), to communicate with international colleagues & customers
- Project Management:Proven experience in managing projects, including planning, execution, and monitoring
- Soft Skills:Strong leadership, communication, interpersonal, and problem-solving skills. Ability to work independently and as part of a team. Ability to manage multiple priorities and meet tight deadlines
Desirable Requirements
- Certifications:Certified Anti-Money Laundering Specialist (CAMS) or equivalent certification
- Education:Bachelor's degree in Business Administration, Finance, Law, or a related field
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Primary Location
Taiwan
Job
Compliance
Schedule
Regular
Job Type
Full-time
Job Posting
Feb 6, 2026, 8:00:00 AM
