Manager, IT

Responsibilities:

• Support IT Leadership team to define and execute the overall Portfolio Management and PMO strategy
• Maintain and oversee the IT project portfolio, tracking departmental demands, project progress, risks, dependencies, and overall health from departmental perspective. Accountable to the PPM tool implementation and on-going enhancement
• Optimize IT resource planning and ongoing normalization to execute application delivery project with no business impacts. Successful implementation of the PPM tool for all IT projects and treat as the single source of truth of all project related data
• Proactively work with IT project managers to ensure the defined project management practices are followed. Define the project health assessment criteria and conduct regular project audit to understand IT project performance. Prepare the PMO report / dashboard to IT Leadership team on overall project performance
• Implement and optimize PMO frameworks and methodologies (Waterfall, Agile, hybrid models). As the ultimate owner of the IT project management practices and promotes Agile adoption in the organization. Ensure standardization of project management process & templates
• Provide guidance and support to project managers and PMO team as and when required. Maintain the project professional training and ensure colleagues maintain high project management practice
• Promote AI and automation enablement in portfolio and PMO function. Lead the implementation and continuous improvement of the portfolio and programme management tool to provide data transparency to senior management on the departmental portfolio healthiness, projects performance, risks and opportunities, etc

Requirements:

• Degree holder in Computer Science, Information Technology, Engineering, Business Information Systems, or other related disciplines. Master's degree in a relevant field is an advantage
• At least 8 years of IT experience in largescale, multiproject environments, of which at least 6 years of handson experience in IT Portfolio Management, PMO transformation, establishment, or governance roles and project/program delivery management with both Agile and Waterfall methodologies
• Experience working with senior business stakeholders and technology leaders in governance, prioritization, and strategic planning
• Proven track record of driving standardization, process optimization, and organizational change across crossfunctional teams
• Project Management certifications such as PMP, PRINCE2 Practitioner, or equivalent preferred
• Agile certifications such as PMIACP, Scrum Master (CSM / PSM), SAFe, or equivalent preferred
• Certification or formal training in PMO disciplines is a definite advantage
• Experience working with senior business stakeholders and technology leaders in governance, prioritization, and strategic planning
• Proven track record of driving standardization, process optimization, and organizational change across crossfunctional teams
• Strong understanding of PPM tools (e.g. Planview, Project Online, Jira/Confluence, ServiceNow, SPM), including project management, testing and adoption