The opportunity
Join Hitachi Energy as a Field Service Engineer and be an expert. This role allows you to gain in-depth knowledge of the specific market and provide our clients with the best-in-class product. You'll play a crucial role in making a significant impact on our business growth and customer satisfaction and contribute to building a team/function. This is your chance to work in a global environment where your expertise and creativity will be highly valued.
How You'll Make An Impact
- You will perform installation, commissioning, and configuration of equipment and systems at customer sites and conduct routine preventative maintenance and calibration to maximize equipment uptime and extend lifespan.
- You will diagnose and troubleshoot complex technical issues, performing repairs and replacing faulty components as needed and provide technical support and training to customers on the operation and maintenance of Hitachi products.
- You will document service activities, including detailed reports on repairs, installations, and customer interactions.
- You will maintain accurate inventory of parts and tools and manage service requests efficiently and adhere to all company safety policies and procedures, as well as industry standards. Travel extensively to various customer locations.
- You will be responsible for ensure compliance with applicable external and internal regulations, procedures, and guidelines.
- Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background
- You hold a bachelor's degree in electrical engineering, Mechanical Engineering, Computer Science, or a related technical field, or equivalent practical experience.
- Required with 2+ years of experience in field service, technical support, or a similar role, preferably within the industrial automation or energy sectors.
- Strong understanding of electronic, mechanical, and software systems.
- Excellent communication, interpersonal, and customer service skills.
- Ability to work independently and manage time effectively in a fast-paced environment.
More About Us
At Hitachi Energy, we foster a collaborative and inclusive work environment where you can grow and develop.
We value safety and integrity, taking responsibility for our actions while caring for our colleagues and the business. Join us and be part of a team that is powering good for a sustainable energy future.
If you have any inquiries about our job openings in Taiwan, please feel free to email us at [Confidential Information].
Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.
With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time balancing soaring electricity demand, while decarbonizing the power system.
Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.
