About The Job
- To support the Store Manager in implementing his/her mission in managing the store and deputize in his/her absence.
- Optimize sales through effective implementation of business strategies set by the Store Manager.
Job responsibilities
- Lead and motivate a team of sales associates to achieve sales targets and provide exceptional customer service.
- Implement sales strategies and initiatives to drive business growth and enhance customer experience.
- Monitor and analyze sales performance metrics, identify areas for improvement, and develop action plans to address any issues.
- Train, coach, and mentor team members to ensure they have the skills and knowledge required to deliver top-notch service and reach their full potential.
- Collaborate with the store management team to develop and implement operational procedures and policies that uphold Louis Vuitton&aposs brand standards.
- Foster a positive and inclusive work environment that promotes teamwork, engagement, and professional development.
- Handle customer escalations and resolve any challenging situations with diplomacy and a customer-centric approach.
- Maintain a high level of product knowledge and stay updated on industry trends to provide expert advice to customers and support the team with product training.
- Oversee inventory management, merchandise displays, and store presentation to ensure a visually appealing shopping environment.
Uphold Louis Vuitton&aposs values and brand image at all times, setting an example for the team in terms of professionalism, integrity, and passion for the luxury retail industry.
Profile
- Minimum of 6 years customer service experience with at least 3 years management experience in leading a team.
- Tertiary education preferred.
- Strong knowledge in fashion and luxury retail industry.
- Strong Analytical skills.
- Action and results oriented
- Detail oriented.
- Entrepreneurial flair.
- Presentable, creative, dynamic and self motivated.
- Open minded and adaptable.
- Proficiency in English and at least one other Asian language.
- Computer literacy.
- Working Location : Taichung
Reference LVM27492
