Service Designer

We are looking for a Service Designer who is passionate about future trends and innovation. In this role, you will track and analyze macro-environmental changes, identify emerging opportunities, and connect industry insights with design to drive innovation and strategic applications.

Key Responsibilities

Explore Business Opportunities

1. Research industry trends, target users, and competitive landscape

2.Propose forward-looking product and service design strategies

Drive User Insights

1.Plan and conduct user research

2.Translate user needs into clear and actionable design directions

Analyze Market Intelligence

1.Integrate market research, industry data, and professional reports

2.Extract key insights that can inform and drive business and design strategies

Lead Service Design

1.Support planning of integrated hardwaresoftware solutions

2.Collaborate with cross-functional teams to build end-to-end service experiences

Shape Product Positioning

1.Clarify product value propositions

2.Embed design strategies into the product development process to support the group's strategic transformation

Requirements

1.3+ years of experience in industry research, strategy planning, market analysis, or related fields

2.Strong skills in data collection, quantitative/qualitative analysis, and data visualization, with the ability to derive insights from data

3.Experience in product planning or related project management, with proven ability to collaborate with cross-functional teams

4.Familiarity with service design methodologies, and the ability to translate user needs into concrete design proposals