Service Delivery Manager

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Lead the onboarding and management of cloud-based managed services for sovereign and highly regulated environments, ensuring security, compliance, vendor performance, and scalable service delivery.

Key Responsibilities

• Evaluate, assess, and onboard third‑party cloud and managed service solutions
• Lead technical and commercial evaluations covering architecture, security, scalability, and regulatory compliance
• Define service designs, operating models, and SLA/OLA frameworks
• Manage strategic technology vendors and oversee service performance and lifecycle management
• Ensure compliance with government regulations, data sovereignty, and security standards
• Collaborate with cloud architects, engineering, operations, and customer teams
• Provide advisory on emerging cloud technologies and vendor landscape
• Support solutioning and pre‑sales activities where required
  
  

Requirements

• Bachelor's degree in IT, Computer Science, Engineering, or related field
• 10+ years experience in IT consulting, managed services, cloud platforms, or vendor management
• Strong experience in private, hybrid, or sovereign cloud environments
• Proven stakeholder and vendor management capabilities
• Knowledge of IaaS, PaaS, SaaS, ITSM, ITIL, security frameworks, and data sovereignty

Interest & Application

Prepare your updated resume and apply to this role. We'd love to hear from you!

We regret that only shortlisted candidates will be notified.

Aditi Jain | Personnel Registration No. R25129887

Adecco Personnel Pte Ltd | EA License No. 91C2918

Desired Skills and Experience


Sovereign & Regulated Cloud
Private & Hybrid Cloud
Cloud Architecture (IaaS / PaaS / SaaS)
Managed Services Strategy
Vendor & Partner Management
Third‑Party Solution Onboarding
Governance, Risk & Compliance (GRC)
Data Sovereignty & Security Compliance
IT Service Management (ITSM) / ITIL
Service Design & SLA Management
Stakeholder Management
Pre‑Sales & Solutioning

Name: Aditi Jain

Direct Line: +65 6593 7693

EA License No: 91C2918

Personnel Registration Number: R25129887