
Search by job, company or skills
We are seeking a Senior Product Manager to design and drive the end-to-end product vision for our next-generation AI Chatbot and AI Payment solutions tailored for Small and Medium Enterprises (SMEs).
Rather than standard FAQ-style Q&A systems, our platform aims to provide fully conversational, context-aware, and intelligent customer engagement workflows that seamlessly convert interactions into transactions via integrated AI-driven payment flows.
Key Responsibilities
Product Design & Strategy: Lead the end-to-end product architecture for AI-powered customer engagement chatbots and automated payment interfaces for SMEs.
Intelligent Workflows: Move beyond traditional Q&A bots by designing agentic, conversational user journeys, intelligent query handling, dynamic recommendations, and contextual problem-solving.
AI Payment Integration: Design secure, frictionless payment triggers within conversational interfaces (e.g., in-chat checkout, automated invoicing, link generation, and multi-gateway integrations).
Requirements & Qualifications
Experience: 4+ years of hands-on experience as a Product Manager, preferably in SaaS, FinTech, conversational AI, or SME-facing digital solutions.
AI/LLM Expertise: Deep understanding of Large Language Models (LLMs), prompt engineering principles, intent recognition, dynamic retrieval (RAG), and agentic workflows.
Payment Integration: Proven experience with payment gateways
Job ID: 153912627
Skills:
product discovery , strategy consulting , Scrum, Jira, User Research, Business Transformation, GenAI capabilities, Market research, Digital delivery, AI literacy, Product management, New Product Development, Product Planning, Customer-centric design thinking, Kanban, Platform-as-a-product principles, Stakeholder Management, Customer journey mapping
Skills:
Knowledge Base Data Quality, Conversational AI, Metrics ownership, Agent Evaluation Quality Assurance, Human-in-the-Loop Workflows, Chatbot Operations Dialogue Design, Agent Runtime Observability Platforms, Labeling pipelines, Automated scoring rubrics, SOP dialogue flow design
Skills:
Copilot Studio, Microsoft Power Platform, Evaluation frameworks, Agent configuration, RAG pipeline design, Prompt engineering