Senior Manager, Underwriting

We're looking for a dynamic and forward-thinking professional to join our team as a Senior Manager in Underwriting. This is a unique opportunity to play a pivotal role in transforming our underwriting operations through digital innovation and strategic project execution.

Position Responsibilities:

• Underwriting Excellence: Assess and underwrite applications in line with company guidelines, operational standards, and regulatory requirements.

• Stakeholder Engagement: Communicate decisions to distribution partners within agreed turnaround times, negotiate with reinsurers, and resolve appeals and inquiries effectively.

• Subject Matter Expertise: Act as the underwriting SME in cross-functional projects, including new p roduct launches and compliance initiatives.

• Digital Transformation: Support and drive underwriting automation and process improvements, leveraging Generative AI and other emerging technologies.

• Collaboration & Innovation: Partner with digital teams and stakeholders to identify opportunities for process enhancement and deliver impactful system solutions.

• Continuous Improvement: Champion operational efficiency by streamlining workflows and introducing best practices across underwriting and new business functions.

• Training & Enablement: Deliver high-quality training to ensure smooth adoption of new tools and processes by business users.

Required Qualifications:

• Bachelor's degree with 8+ years of underwriting experience, particularly in complex and medical cases.

• Proven track record in digital operations and project management.

• Strong knowledge of individual insurance products, underwriting practices, and new business operations.

• Familiarity with regulatory requirements and industry standards.

• Interest in AI technologies and digital innovation is a strong advantage.

• Self-driven, proactive, and able to work independently while thriving in a collaborative team environment.

• Excellent multitasking and prioritization skills in a fast-paced setting.

When you join our team:

• We'll empower you to learn and grow the career you want.

• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .