Position Responsibilities:

• Managing underwriting tasks and effectively addressing inquiries and appeals from sales channels and other departments skillfully and independently

• Managing and mentoring a team of underwriters, fostering a high-performance culture

• Promote collaboration and knowledge sharing across underwriting and cross-functional teams.

• Work collaboratively with internal departments/external parties for different projects, operational change, system change, product development as required.

• Perform timely updates of the underwriting manual and forms.

• Ensure underwriting standards and practices comply with audit guidelines and regulatory requirements.

• Deal with external parties such as medical service providers to ensure their service meet our standards.

Required Qualifications:

• Minimum of 8 years of solid underwriting experience, with at least 3 years in a leadership role, preferably in the Group Life and Health Insurance.

• Familiarity with Group Life and Health Insurance business operation environments is advantage.

• Able to work independently, and have strong ability to prioritize and manage time effectively in a multi-tasking environment.

• High attention to detail, excellent analytical and decision-making skills, and strong problem-solving abilities with a customer-centric mindset.

• Ability to work under stress and tight schedules.

• Excellent interpersonal and communication skills, a positive attitude, high level of engagement, and strong collaborative skills.

• Good command of spoken and written English and Chinese.

• Proficiency in Word, Excel, PowerPoint, and Chinese word processing.

• We'll empower you to learn and grow the career you want.

• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .