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About the Role
The role leads the business system analysis function for strategic transformation initiatives across Group HR and Risk & Compliance functions. This role bridges business needs and technology solutions, ensuring that systems are designed and implemented to drive operational efficiency, compliance and innovation
Roles & Responsibilities
- Partner with function business analysts to analyse end to end process workflows, identify inefficiencies and propose technology solutions that align with business goals.
- Lead workshop and working sessions with subject matter experts (SMEs) to refine complex business requirements, ensuring clarity, completeness and traceability throughout the project lifecycle.
- Oversee the development of business cases, functional specifications, SLA, OLAs and governance documentation for strategic initiatives, ensuring alignment with enterprise standards.
- Contribute to the development of future technology roadmaps and support the delivery analyst team in translating business needs into scalable, sustainable technical solutions.
- Support the successful delivery and adoption of transformation initiatives, ensuring smooth rollout and change management across impacted functions.
- Act as a consultative advisor to business leaders, providing insights on system capabilities, solution options, and best practices in HR and Risk technology solution landscape.
- Collaborate with maintenance partners to optimise overall IT operations stability and total cost of ownership (TCO).
Minimum Job Requirement
- Bachelor's Degree in Computer Science, Information Systems, Engineering, or related field.
- 8-10 years of experience in business systems analysis or enterprise technology roles with at least 3-5 years in a senior or managerial capacity.
- Proven ability to lead business analysis efforts for large-scale transformation programs across multiple functions (e.g., HR, Risk, Compliance and Audit).
- Strong experience in facilitating workshops with SMEs to elicit, refine, and document complex business requirements.
- Skilled in analysing business processes, identifying inefficiencies, and proposing system-based solutions that drive measurable improvements.
- Demonstrated expertise in developing functional specifications, SLAs, OLAs, and governance documentation.
- Experience supporting technology roadmap planning and translating business needs into scalable, sustainable technical solutions.
- Familiarity with enterprise systems (e.g., HCM, GRC platforms) and integration across business functions.
- Strong stakeholder management and communication skills, with the ability to act as a trusted advisor to business leaders.
- Proficiency in tools and methodologies such as process mapping, requirements traceability, Agile/Scrum, and SDLC.
