Senior Loan Acquisition Manager - Hang Seng Bank (HK)

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If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Portfolio Management and Payment

We are currently seeking a high calibre professional to join our department as Senior Loan Acquisition Manager, reporting to Senior Manager, Portfolio and Product Management.

Principal responsibilities

• Manage unsecured lending business and build up the profitable balances to gain market shares

• Formulate and execute business strategies on loan acquisition, marketing and sales channel management in achieving business targets

• Formulate and implement revenue models and pricing strategies to increase profit contribution for the business

• Design and develop digital innovation and journey to drive digital channel growth

• Cooperate with key stakeholders, channels and functions effectively to facilitate campaign or new initiatives launch with most optimal results

• Drive customer satisfaction with seamless loan application process and new/enhanced unsecured lending products to echo the market changes and customer needs

• Stay on top of compliance requirements in particular sales and marketing-related, competition law and fair value principles to take timely actions to mitigate relevant risk posing to the bank, where applicable

• Stay abreast of regulatory requirements to ensure all customer communications and initiatives are compliance to FIM and related policies

Requirements

• University degree in Business Administration, Marketing or other relevant qualifications

• Minimum 10 years working experience in the financial services industry. Less experienced candidates will be considered for the role of Manager, Loan Acquisition

• Proven experience in unsecured loan products, marketing, credit card, preferably in financial industry

• Customer-oriented with strong business acumen and analytical skills

• Strong self-motivation and positive attitude with good project management and interpersonal skills

• Ability to bring divergent ideas to create new and valuable solutions

• Resilience to stress, able to unlock full potential and prepare for the future of work

• Proficiency in both English and Chinese

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited