Sales Manager - Vending Machine Solutions

Job Type: Full-time
Department: Sales
Location: Singapore
Industry: Vending Machine / Smart Vending Solutions

About the Role

We are looking for an experienced and driven Sales Manager to lead our Sales team, overseeing both Pre-Sales and Post-Sales Executives.

The Sales Manager will be responsible for managing the sales process from initial customer enquiry and solution presentation through to installation, deployment and after-sales support. You will work closely with customers to understand their requirements and propose suitable vending machine solutions while ensuring the sales team achieves its targets.

This is a hands-on management role suitable for someone who enjoys leading a team, developing customer relationships and driving business growth.

Key Responsibilities

Team Management

• Lead, manage and motivate the Pre-Sales and Post-Sales team.
• Set sales targets, KPIs and performance objectives for team members.
• Monitor individual and team performance and provide coaching and guidance.
• Conduct regular sales meetings and pipeline reviews.
• Ensure proper follow-up of leads, quotations, proposals and customer enquiries.

Pre-Sales & Business Development

• Identify and develop new business opportunities for vending machine solutions.
• Meet customers to understand their requirements and business needs.
• Oversee preparation of quotations, proposals and presentations.
• Recommend suitable vending machine models, payment solutions and related services.
• Participate in customer presentations, site visits and commercial negotiations.
• Develop and maintain strong relationships with key customers and business partners.

Post-Sales Management

• Ensure smooth handover from sales to installation and deployment teams.
• Oversee customer onboarding and project implementation.
• Monitor post-sales activities and ensure customer issues are resolved promptly.
• Maintain good customer relationships and identify opportunities for additional sales and upgrades.
• Ensure customer feedback is communicated to the relevant internal teams.

Sales Performance & Reporting

• Monitor sales pipeline, conversion rates, revenue and profitability.
• Prepare regular sales forecasts and management reports.
• Analyse sales performance and identify areas for improvement.
• Ensure sales activities and customer information are properly recorded in the company's systems.
• Work with management to develop sales strategies and achieve company revenue targets.

Cross-Department Collaboration

• Work closely with Operations, Technical, Procurement, Finance and Customer Service teams.
• Coordinate closely with customers during machine installation and deployment.
• Ensure commercial commitments made to customers can be properly delivered by the company.

Requirements

• Diploma or Degree in Business, Sales, Marketing, Engineering or a related field.
• Minimum 5 years of sales experience, preferably with at least 2 years in a supervisory or management role.
• Experience managing a team and achieving sales targets.
• Strong business development and customer relationship management skills.
• Good negotiation, presentation and communication skills.
• Able to understand customer requirements and translate them into practical solutions.
• Strong commercial awareness and ability to understand pricing, margins and profitability.
• Self-motivated, organised and results-oriented.
• Comfortable working independently and managing multiple customer projects simultaneously.
• Proficient in Microsoft Office and CRM/sales management systems.
• Experience in vending machines, retail technology, payment solutions, equipment sales, automation or B2B solutions will be an advantage.

What We Offer

• Competitive salary and performance-based incentives.
• Opportunity to lead and grow a sales team.
• Exposure to smart vending, payment technology and automated retail solutions.
• Opportunities to work with corporate customers and major organisations.
• Career progression within a growing business.

Ideal Candidate

We are looking for someone who is hands-on, commercially driven and able to lead from the front. The successful candidate should be comfortable meeting customers, closing deals, managing a sales pipeline and, at the same time, coaching and developing the sales team.

You should be a strong people manager who can also sell - not just an administrator managing reports.

Interested candidates are invited to submit their CV with their current and expected salary.