Remote Work: Hybrid
Overview:
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges.
Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about locally and globally.
Come make an impact every day at Zebra.
Part of Zebra's worldwide Regulatory Department, this WAN specialist role involves working closely with our Program Management, Engineering, ODM/JDM partners and Test Laboratories to ensure successful WAN Certifications. Products include rugged Android and Windows tablets as well as specialized terminals similar to phones for connection to mobile cellular networks.
The WAN specialist shall have in-depth experience of PTCRB/GCF approval processes within schedule and budget.Staying up to date with new technologies and requirements is paramount with regular review of product specifications to ensure successful and continual compliance. Responsibilities include obtaining certifications including any necessary waivers. Additionally, will contribute to develop solutions that optimize the organization and drive continuous improvements.
Responsibilities:
As a Regulatory WAN Lead, you will be responsible for providing support to Program Managers and Engineers based in the USA and Asia. You will also be expected to liaise with Test laboratories on behalf of Zebra and work closely with Zebra's partners (ODMs/JDMs) through the regulatory process to ensure final certification of the product.
The Candidate must work with Zebra Regulatory team members and external cross-functional teams, for management, tracking and reporting on aspects of PTCRB/GCF requirements for a product, including but not limited to RF, protocol, antenna performance (including multiple carrier requirements) and GCF Field Testing. Support of WAN aspects of country approvals is required.
Influence cross functionally with both internal and external organizations. Work with ODMs/JDMs, Test Laboratories and Zebra Regulatory team to evaluate, select, and apply Industry standard compliance testing procedures and criteria. Develop specification and requirements documents to be supplied to development engineering teams.
Tasks will include:
- Manages assigned programs and/or product compliance initiatives.
- Ensure optimal process exists and execute to evaluate, select and apply International test standards, compliance testing techniques, test procedures, and criteria for area of expertise. Interface with other Regulatory Leads in their areas of expertise.
- Maintain relationships with internal and external partners, including, but not limited to engineering, product management, program management, ODM/JDM partners, test labs, certification partners and regulators.
- Liaison with internal and ODM/JDM Development teams to ensure successful compliance on new product development.
- Preparation/Review of regulatory schedules, test plans and costing information from the test lab.
- Preparation/Review of status documents for issues. Managing any test or certification issues that arise.
- Monitor and Report on new requirements that could impact Zebra products.
- Support of Regulatory team in various areas as required including specialists within the same discipline
- Ensure Regulatory Process Documents are continuously developed, improved and maintained
- Recognized as a subject matter expert who exercises judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results.
- Strong knowledge in function, product, technology service, strategy, and business complexities in order to contribute to the development of creative solutions in area of expertise.
Qualifications:
Minimum Education:
- Bachelor's degree in engineering or related technical performance experience
Minimum Work Experience (years):
- 8+ years related experience
Key Skills and Competencies: Licenses/Certifications, special qualifications:
- Technical competence with strong analytical, interpersonal, and communication skills with demonstrated ability to interact with professionals and management to gather and disseminate information. Knowledge of Regulatory standards.
- Program Management skills including ability to generate and review test plans, schedules and budgets.
- Able to work independently as well as cooperatively in a team environment across many geographical boundaries and time zones
- Experience interacting with customers, certification bodies and test labs.
- Ability to multi-task, assign and manage priorities in a shifting environment on multiple programs
- Strong written, verbal and presentation skills
- Fluent in English - spoken and written
Position Specific Information
Travel Requirements (as a % of time): 20%
Able to telework Yes/no if yes, % of time and expectations while teleworking 10-90% Flexibility to telework when necessary to compliment office working
Personal Protective Equipment (PPE) Required (safety glasses, steel-toed boots, gloves, etc.): None required
U.S. Only Frequency Definitions for Physical Activities, Environmental Conditions and Physical Demands:
Never 0%
Occasionally - 0-20 times per shift or up to 33% of the time
Frequently - 20-100 times per shift or 33-66% of the time
Constantly - Over 100 times per shift or 66-100% of the time
Physical Activities (all U.S. only jobs):
Enter in N, O, F or C as applicable Enter in Frequency
(N)Never, (O)Occasionally, (F)Frequently or (C)Constantly
Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like.
Working from heights such as roofs, ladders, or powered lifts. N
Moving self in different positions to accomplish tasks in various environments including awkward or tight and confined spaces. N
Remaining in a stationary position, often standing or sitting for prolonged periods.
Stooping, kneeling, bending, crouching, reaching, pushing/pulling. F
Moving about to accomplish tasks or moving from one worksite to another. O
Adjusting or moving objects up to __ pounds in all directions. N
Communicating with others to exchange information. F
Repeating motions that may include the wrists, hands and/or fingers. F
Operating machinery and/or power tools. N
Operating motor vehicles, industrial vehicles, or heavy equipment. N
Assessing the accuracy, neatness and thoroughness of the work assigned. F
Environmental Conditions (U.S. only):
Enter in N, O, F or C as applicable Enter in Frequency
(N)Never, (O)Occasionally, (F)Frequently or (C)Constantly
Exposure to extreme temperatures (high or low). N
Outdoor elements such as precipitation and wind. N
Noisy environments. N
Other hazardous conditions such as vibration, uneven ground surfaces, or dust & fumes. N
Small and/or enclosed spaces. N
No adverse environmental conditions expected. N
Physical Demands (U.S. only):
Check only one below Check only one below
Sedentary work that primarily involves sitting/standing. Y
Light work that includes moving objects up to 20 pounds.
Medium work that includes moving objects up to 50 pounds.
Heavy work that includes moving objects up to 100 pounds or more (team lift)
Must be able to see color.
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
