Role Summary/Purpose
Focus on ensuring that GEEVES's MRO maintenance activities are performed in accordance to policies and procedures as determined by GE's Quality Systems, Aviation Authorities Regulations and Manufacturers requirements. Will be responsible to report or highlight any deficiencies detected that can be in contradiction to established processes and procedures.
Essential Responsibilities
- Lead & coordinate investigations on customer escapes, closing the communication loop with relevant customer contacts to update on Containment Actions, Root Cause Analysis, and Corrective and Preventive action plans, by providing a full Investigation Report.
- Coordinate with Quality team and relevant functional leaders to finalize/review Root Cause Analysis and Corrective and Preventive action plans. Monitor and drive closure of outstanding actions arising from various investigations & surveillance activities.
- Responsible for Technical Records timely and accurate completion of data entry and documentation related to activities involving engine/module induction and customer engine/module records package in accordance to regulatory and customer requirements.
- Cell Quality focal for operational issues surrounding Cost of Quality, process FTY or process failures. Provide Quality guidance to approved personnel, shop processes and operations in assigned Cells.
- Conduct Competency Assessment for qualified candidates to be established as Certifying Staff or Approved Mechanic.
- Perform general and scheduled Surveillance of operations areas and processes.
- Lead process observations and improvement action. Initiate and coordinate pFMEA events and follow through with various stake holders on risks mitigation actions. Finalize process changes or improvement through a FAI event.
- Conduct Quality Trainings / Flow downs / Briefing as scheduled or arising from any Quality event.
- Review Regulatory Airworthiness Directives received from Technical Publication and attend or support AD Review Board. Update AD check list for Certifying Staff.
Qualifications/Requirements
- Degree in Engineering/Operations Management or other related technical fields
- More than 3 years experience in a Quality or Engineering role within MRO environment
- Trained/Certified or practical knowledge of RCCA, PFMEA/FAI procedures and discipline
- In-depth technical knowledge of Aviation Regulations and quality practices
Desired Characteristics
- Demonstrated knowledge of Lean methodologies and data analysis for problem solving.
- Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan and execute programs. Established project management skills
- Able to work independently and able to provide technical and quality guidance to Quality team members
