Description & Requirements
Our APAC Office Technology & Infrastructure (OTE) team stewards the endtoend technology foundation across the region's stores, distribution centers, and corporate offices, owning network connectivity (WAN/LAN/WiFi), core infrastructure, and office technology experiences (e.g., Teams/Zoom Rooms, printing, and enduser devices). We partner closely with Retail Operations, Facilities/Construction, DC leadership, Enterprise Operations, Finance, and Enterprise Delivery to land new builds, refreshes, and migrations on time and on budget, while supporting office locations including Hong Kong, Melbourne, Seoul, Taipei, Hanoi, and Singapore. We're a team based in movement: we run these technologies and also stay active together outside the office, showing up for one another in community events and on the trail with the same energy we bring to our business partners.
The Program Manager works closely with our business partners and Technology leadership to manage end-to-end programs, ensure roadmaps are in place for their programs, and take all program-level risks and dependencies into consideration to inform sequencing.
- Participating in intake process for the OTE and Infrastructure Program
- Responsible for managing holistic budget for OTE and Infrastructure Program
- Actively participating in Program Management Community of Practice
- Creating and managing OTE and Infrastructure Program roadmap
- Utilizing development team to manage overall execution within the APAC OTE and Infrastructure Program
- Partnering with technology and business partners to align on program deliverables
- 5+ years of program management experience
- 5+ years of project management and/or business analyst experience
- Experience working with both agile and waterfall delivery methodologies
- Demonstrated experience in managing $2M plus budgets
- Demonstrated experience translating business strategy into roadmaps
- Demonstrated experience making tradeoffs between business needs and technology constraints while keeping the end user needs at top of mind
- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Communicates with honesty and kindness, and creates the space for others to do the same.
- Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Fosters connection by putting people first and building trusting relationships.
- Integrates fun and joy as a way of being and working, aka doesn't take themselves too seriously.
