Job Description
We are looking for a hands-on and detail-oriented
Operations / Project Manager to join our team. The ideal candidate is a strong executor with the ability to coordinate cross-functional teams, manage operational workflows, and ensure projects are delivered on time with high quality. You are comfortable getting your hands dirty when needed and thrive in a fast-paced, dynamic environment.
Responsibilities
- Drive project execution by tracking milestones, identifying bottlenecks, and coordinating with cross-functional stakeholders
- Proactively step in to fill resource gaps when needed, ensuring continuity and progress
- Summarize and communicate key discussion points and decisions during meetings in a clear and timely manner
- Systematically write and maintain internal documentation, including operation SOPs, workflows, and access control logic
- Assist in day-to-day operations and improve internal processes for efficiency
- Contribute to the creation and maintenance of PRD (Product Requirements Document) templates (optional)
- Familiar with enterprise internal operation systems, either from a design or user perspective
- Collaborate closely with product, engineering, compliance, and other teams to align execution with goals
Requirements
- Minimum 5 years of experience in operations, project management, or related roles
- Strong coordination and execution skills, with attention to detail and follow-through
- Business-level English (reading and writing); capable of drafting meeting notes, summaries, and internal documentation
- Structured thinking and strong writing skills in organizing operational documents
- Solid understanding of roles and responsibilities (R&R) and permission logic
Nice To Have
- Experience in fintech, e-commerce, or payment-related industries
- Previous experience managing software development projects