Operation Officer, Estate Management

Responsibilities:

• Assist in monitoring the progress of in-terminal enhancement projects to ensure terminal operations and service standards are maintained throughout the construction period

• Monitor the performance of service contractors responsible for facility management, janitorial, and landscaping services at the HKIA Commercial Building through regular audits and workflow reviews in accordance with prescribed standards

• Assist in the preparation of the annual operating budget and monitor expenditure to ensure effective budget control

• Handle customer feedback and complaint cases in a timely and professional manner

Requirements:

• Degree holder and fresh graduate are welcomed, preferably in Property Management, Estate Management, Business Administration, Aviation Management associate degree or higher diploma with minimum 2 years relevant work experience, or secondary education level with at least 4 years work experience will also be considered

• Associate degree or higher diploma with a minimum of 2 years relevant work experience, or secondary education level with at least 4 years work experience, will be considered as Operation OfficerTrainee

• Meticulous with strong multitasking and solid project management capabilities able to work independently under pressure

• Good team player with strong communication and interpersonal skills

• Proficient in Microsoft Office applications and Al-related software tools to support productivity