Operation Executive

Job scopes

• Provide administrative support and handle administration tasks to inbound and outbound call teams
• Assist with basic manual procedures and data entry tasks
• Help compile customer request reports under supervisor guidance
• Maintain orderly records and documentation
• Learn and apply operational processes through on-the-job training
• Work with Team head to consolidate leave requests from different teams

Job requirements

• Diploma or above
• 1-2 year or above experience in operation support
• Strong attention to detail and organizational skills
• Able to work under pressure and manage multiple priorities
• Previous experience in call centre or administrative support is a plus
• Good in Cantonese, Mandarin, and English
• Proficient in Microsoft Office tools (Excel, Word, PowerPoint)