The Role
- Plan and undertake all maintenance activities on Edwards equipment at Micron F16 customers in a safe, timely and effective manner, to meet the principle objectives of customers needs.
- Direct and integrate the equipment support activities of Edwards with those of other supporting groups, in order to provide operational continuity.
- Control inventory held at key customers in order to fully support the timely execution of all Edwards contracted activities in a manner which is cost effective for, and auditable by, both Edwards and customer.
- Liaise with Edwards Service Centre at Micron F16 to ensure that operational, technical and reporting requirements are achieved.
- Provide a first point of contact for product enquiries and technical advice for customers and Edwards team members within your group.
- Maintain local operating procedures to provide a training aid and reference source for Edwards on site staff and customer personnel, and to fulfil the requirements of any third party quality system accreditation which may be required.
- Direct site effort to ensure cost of ownership targets contracted are achieved and contribute actively to continuous improvement and cost reduction targets during the life time of the contract.
- Ensure data collection information is maintained.
What we expect of you
- An Electro-mechanical / Electronic engineering background with formal qualifications or equivalent.
- Significant knowledge of the semi-conductor industry and its protocols.
- A minimum of four years experience in an engineering, service or maintenance role, involving direct contact with customers.
- Well-developed competency in customer service orientation.
- Significant past experience which demonstrates good communication skills at all levels and an ability to lead and motivate a small team. In addition, must be capable of working remotely and operate on own initiative.
- Sufficient PC skills to manage information and to prepare reports and presentations.
- Knowledge of Edwards (products to be added by local Field Service Manager)
- Sufficient knowledge of the Edwards organisation to enable questions that cannot be answered locally to be directed to the appropriate group or individual.
- Competent in spoken and written English.
What you can expect from us
- Comply with local Labor Standards Act or better
- Training & promotion program
- Equal employment opportunities
- Diverse and inclusive work environment
- Family-like and harmonious atmosphere
- Ample opportunities for professional development
- New challenges and opportunities to learn every day
- Attractive packages and outstanding benefits
- A rewarding, performance-driven and teamwork company culture
Passionate people create exceptional things
At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology enables us to innovate for a sustainable future.
We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere.
We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins Join us at the Home of Industrial Ideas.
