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DBS Bank

Officer, Phone Collector(Recovery), Risk Management Group

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  • Posted a month ago
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Job Description

Business Function

Risk Management Group works closely with our business partners to manage the bank's risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure.

Job Responsibilities

  • Daily responsible for collecting delinquent accounts to maintain stable productivity and coverage
  • Daily responsible for delinquency and kick off deep dive analysis and mitigation actions accordingly
  • Segment portfolio by customer's payment possibility through reviewing the customer profile and build up different treatment flow accordingly (e.g. offering restructure program, skip tracing...etc), and support team
  • Advising customers on their payment options and suggesting methods of payments. (e.g. offering restructure program)
  • Negotiating suitable payment plans. Maintaining customer payment records
  • Initiate request to take legal action according to Collection SOP / Strategy and build up automatic legal action flow after COG application integration. Cooperate with legal team to execute collection legal action following collection guideline and working in partnership with collection operation team and courts

Job Requirement

  • : ()
  • MS office (Excel and Word)
  • (20:30)
  • /- / / / /

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Primary Location

Taiwan

Job

Operations

Schedule

Regular

Job Type

Full-time

Job Posting

Aug 14, 2025, 2:25:04 PM

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About Company

Job ID: 134954505

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