Job Description
How will you make an impact in this role
- Coordination and execution of the local Supplier and Agent Engagement activities within the market, covering Supplier Showcases, Call Centre visits, Partner Lunch & Learn training, FAM Trips, in line global supplier engagement strategy
- Organization of Product Learning and Development Days, supporting quarterly Employee Town Halls, working to tight timelines and meeting business regulatory requirements at all times
- Supporting employee engagement initiatives with a focus to drive business goals (RTF and Sales)
- Deployment of market based communications aligned to global communications and supplier engagement.
- Providing day to day operational support to maintain the efficiency and effectiveness of the market
- Support TCE Management Team Strategic initiatives, date analysis and reporting.
Qualifications
- Bachelor's degree in Tourism & Hospitality or a related discipline
- Proven experience in partnership management, with the ability to independently manage global hotel partners and organize large-scale vendor events
- Excellent stakeholder management and communication skills, with the ability to collaborate effectively across internal teams and external partners in a global environment
- Self-motivated and adaptable, with the ability to manage multiple priorities and thrive in a fast-paced, dynamic business setting
- Strong analytical skills with the ability to interpret data, evaluate strategic performance, and support sales initiatives
- Proficiency in preparing clear and compelling presentation materials that showcase partner performance
- Fluency in both English and Mandarin (spoken and written)
About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About The Team
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
