Manager, People & Culture (Regional Business Partner)

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

As an integral member of the People & Culture (P&C) team, you will partner closely with Singapore Headquarters and Geographical Units (GUs) to support the execution of regional HR priorities and business initiatives. You will work with corporate leaders and regional P&C teams to implement talent strategies, drive organisational initiatives, and ensure effective delivery of HR programs across markets.

What will you do

• HR Partnership: Act as a key link between Singapore Headquarters and GUs to support the delivery of regional priorities and business initiatives. Partner with GU P&C teams to implement HR frameworks and talent processes, including succession and workforce planning, to meet business needs and build organisational capability.

• Organizational Development: Work closely with corporate leaders and GU P&C teams to drive change management initiatives, ensuring smooth transitions and minimal disruption to business operations.

• HR Projects: Partner with GU P&C teams to deliver ad hoc projects and organisational initiatives, including harmonisation, M&A, offshoring, and reorganisation.

• Talent Management: Collaborate with leadership to identify and develop high-potential talent, build career pathways, and ensure robust succession plans for critical roles.

• Performance Management: Lead performance management initiatives by coaching managers on delivering constructive feedback, setting clear objectives, and developing action plans to foster a high-performance culture.

• Employee Relations: Act as the point of contact for complex employee relations matters, guiding conflict resolution, disciplinary actions, and grievance processes while ensuring compliance with local labour laws.

• HR Policy Development and Compliance: Ensure compliance to company policies, employment laws, and regulations across regions, and implement HR practices that are culturally relevant and aligned with global standards.

The Ideal Candidate Should Possess:

• Relevant tertiary education and IHRP accreditation preferred.
• 5–8 years HR experience. Those with cross-border experience a plus
• Exposure in multiple HR disciplines: workforce planning, organisational design, change management, talent management, employee relations, compensation, engagement, learning and diversity.
• Proven ability to coach, influence and partner effectively with senior leaders.
• Strong stakeholder management and communication skills.
• Strong analytical skills with commercial acumen and ability to leverage data for decision making.
• Ability to operate independently, exercise sound judgment, and deliver results in a fast-paced, innovative environment.
• Experience working in cross-border, virtual teams is highly valued.