Participate in the development and implementation of G-EDM's business strategy, process improvements, and digitalization initiatives.
Enhance business competitiveness by introducing new concepts and establishing expert networks.
Advocate for process improvements and digitalization to relevant stakeholders.
Process Improvement & Digitalization - NGBA steering & associated improvements:
As the global point of contact for G-EDM Order to Invoice (OTI) processes, lead & participate in the development, optimization and automation of processes related to OTI domain.
Guide Customer Service Leads across countries to define the NGBA end-state solution and finalize process models.
Conduct regular analysis of existing processes and IT environment for further development.
Change Management - Technical & Organizational:
Identify global/country specific features and enable NGBA workshops for Order to Invoice (OTI).
Drive role-based training for users across G-EDM.
Develop user documentation, process descriptions, guidelines, and procedural instructions.
Stakeholder Management & Global Coordination:
Provide updates to key stakeholders on NGBA implementation progress, achievements, and improvements in Order to Invoice (OTI).
Represent G-EDM in business experts communities and NGBA forums for Order to Invoice (OTI) topics.
Build internal G-EDM Order to Invoice (OTI) expert community.
