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Job ID: 148575499
Skills:
Performance Testing, Agile, Excel, JIRA, Sdlc, Stakeholder Management, Risk Management
Skills:
Sql, Advanced spreadsheet modelling, Subscription programme management, data reporting, Stakeholder communication
Skills:
Trainer, Call Centers, Mandarin, Cantonese, Management Skill, "Contact Center Operations", "BPO Operations", "Team Management", "People Management", "Inbound Support", "Outbound Support", "Chat Support", "Email Support", "Customer Service", "Service Level Management", "SLA Management", "KPI Management", "AHT", "FCR", "CSAT", "Quality Management", "Schedule Adherence", "Workforce Management", "WFM", "CRM", "Telephony Systems", "Escalation Management", "Performance Management", "Coaching", "Stakeholder Management", "Reporting", "MIS Reporting", "Operational Excellence", "Leadership", "Client Management", "Microsoft Office", "Google Workspace", "Contact Center Metrics", "Process Improvement", "Compliance Management"
Skills:
Application Development, Application Design, Insurance Domain, Esb, Web Services, Json, Soap, Oracle, Sql, ASP.Net, React Native, Project Delivery Management, Incident Management, Sdlc, Agile, System Integration, Insurance Distribution Channels, Stakeholder Management, Production Support, Team Leadership, Troubleshooting, Vendor Management, Analytical Skills, Communication Skills, Mandarin
Skills:
Stakeholder Management, Ariba Source to Pay, P2P Systems, Case Management, Post Award Contract Management, Supplier Prequalification, Contract Execution, Compass Salesforce, Bidder Selection Process, Sourcing and Contracting
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