Intern

INTERNSHIP OPPORTUNITIES AT STAR ALLIANCE

Join the world's largest airline alliance and gain hands-on experience in a truly global organization. Established in 1997, Star Alliance is the world's first and largest global airline alliance, bringing together 26 member airlines to create a seamless travel experience for customers worldwide. Based in Singapore, the Star Alliance headquarters coordinates alliance-wide initiatives and projects across our global network.

We are currently looking for interns to join our team in the following areas:

Digital & Technology

Availability: Immediate

You will:

• Support project tracking, reporting, and stakeholder coordination across member airlines, vendors, and internal teams.
• Assist in User Acceptance Testing (UAT) monitoring, issue tracking, and documentation management.
• Support network migration activities, including documentation, readiness tracking, and version control.
• Contribute to IT security initiatives, policy reviews, and security operations activities.
• Conduct research and benchmarking on Identity & Access Management (IAM) and other technology solutions.
• Assist in preparing presentations and materials for technology projects.

We're looking for someone with:

• An interest in Cyber Security and IT infrastructure.
• Understanding of compliance, risk, or audit principles.
• Strong analytical and logical reasoning skills.
• Effective communication and stakeholder management capabilities.

Loyalty

Availability: Jan 2027 to Aug 2027

You will:

• Support the management of Star Alliance loyalty products and initiatives.
• Track member airline performance and prepare reports, presentations, and insights.
• Conduct market research, benchmarking, and data analysis.
• Assist in monitoring compliance with loyalty product and process requirements.
• Coordinate with member airlines, internal stakeholders, and external partners.
• Maintain centralized documentation across the alliance's loyalty programmes.

Airport Experience

Availability: Jan 2027 to Aug 2027

• Assist in planning and coordinating meetings, workshops, and discussions with product experts and member airlines.
• Support research and analysis on passenger behaviour, industry developments, and airport experience trends.
• Collaborate with member airlines to identify opportunities to enhance the end-to-end passenger journey.
• Analyse data and performance metrics to identify improvement opportunities across airport experience products, including automation, baggage, and check-in services.
• Support the monitoring of product and process compliance, and assist member airlines with day-to-day operational inquiries.
• Prepare presentations, reports, and documentation to support project activities and stakeholder discussions.
• Provide administrative and coordination support for team initiatives and projects as required.
• Contribute to the delivery of the team's Business Plan objectives and strategic priorities.

We're looking for someone with:

• Strong analytical and research skills.
• Excellent communication and organizational abilities.
• Interest in loyalty, airport experience, aviation, or business strategy.
• Ability to work effectively with stakeholders across different cultures and markets.

What You Will Experience

✓ Exposure to real-world projects that impact global travel and customer experience

✓ Opportunities to collaborate with colleagues, airlines, and partners from around the world

✓ Mentorship and guidance from experienced professionals

✓ A dynamic and multicultural working environment

✓ The opportunity to contribute ideas and make a meaningful impact from day one