Inside Sales Representative

About Da Fon

Da Fon is Taiwan's top-ranked environmental company and the nation's largest recycler and post-consumer recycled (PCR) plastics supplier, delivering world-class solutions for circular economy transformation.

We provide a comprehensive suite of services, including:

Residential recycling and waste management across Taiwan

Corporate and industrial waste collection and material recovery

High-quality PCR resin production (rHDPE, rPP, rLDPE)

Taiwan's first AI-powered smart sorting facility for material separation and traceability

Customized circular economy programs for FMCG, healthcare, manufacturing, hospitality, retail, and municipal partners

With over 450 employees across more than 20 locations nationwide, Da Fon serves clients throughout Taiwan and continues to expand internationally. Our headquarters is located in Taichung.

About the Role

As an Inside Sales Representativr, you will play a key internal role by supporting existing customers, coordinating cross-department operations, managing import/export documents, and identifying opportunities for upselling and cross-selling.

This position does not require frequent travel, but if you are interested in visiting clients or joining events, the company is happy to provide support.

Since you will work closely with both domestic and international clients, strong English proficiency is essential.

This role is ideal for someone looking to grow within sales, account management, customer success, or commercial operations.

Key Responsibilities

Manage and maintain relationships with existing clients

Respond to inquiries, prepare quotations, process orders, and track logistics

Assist with import and export documentation (e.g., shipping documents, PI, etc)

Identify customer needs and proactively suggest upsell and cross-selling opportunities

Collaborate closely with sales, QA, production, and logistics teams to ensure smooth project execution

Maintain CRM records, update customer information, and manage internal databases

Continuously optimize workflows to improve efficiency and customer experience

What We're Looking For

Strong communication skills and a customer-focused mindset

Detail-oriented, patient, and capable of handling multiple tasks simultaneously

Interest in sustainability, recycled materials, or the circular economy

Comfortable working in an office-based role, with optional opportunities for field visits or events

Proactive and positive attitude, with a willingness to adopt new tools (AI, automation, data tools, etc.)

Requirements

Bachelor's degree or above

High proficiency in English (able to communicate directly with international clients)

Experience with import/export documents and workflows is a plus

Experience in sales, customer service, procurement, or international trade preferred

Familiarity with CRM, Excel, Canva, or generative AI tools is a plus

Foreign applicants are welcome Da Fon can provide visa and work permit support

Compensation & Benefits

Competitive salary

Commission opportunities for upselling and cross-selling

Annual bonus and profit-sharing

Labor insurance, health insurance, and retirement contributions

Annual health checkups, employee trips, and festival gifts

Training programs, language courses, and professional development resources

Flexible leave policies

Opportunities for cross-department and cross-regional growth

How to Apply

Please send your resume to [Confidential Information]

For inquiries, you can reach us via LINE: @797rnsci