Human Resources Business Partner

About Us

VT Markets is an award-winning multi-asset brokerage trusted by over 3 million traders in over 160 countries with 480 employeesand growing. Founded in 2015 with the mission to make trading accessible to everyone, VT Markets offers a robust trading environment, over 1000 tradeable instructions, ultra-low spreads, and lightning-fast execution. We are committed to providing excellent customer service and empowering modern trades to seize market opportunities. Our platform allows traders to trade anytime, anywhere, supporting them in their journey to build a safe financial future.

What Makes You a Great Fit

Job Experience & Education

• 46 years of HR Business Partner or generalist HR experience, with exposure to employee relations, organizational development, and employee engagement
• Prior experience working within a multinational corporation (MNC), with an understanding of how to navigate global-local HR dynamics; experience in the fintech or financial services industry is an advantage
• A Bachelor's degree in Human Resources, Business Administration, Psychology, or a related discipline

Technical & Functional Skills

• Solid working knowledge of Taiwan labor laws and HR compliance requirements
• Demonstrated ability to manage employee relations cases and organizational development projects with professionalism and sound judgment
• Experience working with HRIS platforms and using HR data and analytics to generate insights and support business decisions

Soft Skills

• Strong interpersonal and communication skills in both Mandarin and English, with the ability to influence and build relationships across levels and cultures
• A consultative and solutions-oriented mindset, comfortable operating in a fast-paced, evolving environment with multiple stakeholders
• High level of emotional intelligence and discretion when handling sensitive people matters

Your Responsibilities

Employee Relations

• Serve as the first point of contact for employee relations matters, providing guidance to managers and employees on HR policies, workplace conduct, and conflict resolution
• Manage and resolve employee grievances and disciplinary cases in a fair, consistent, and legally compliant manner in accordance with Taiwan labor laws
• Partner with the Global HR Lead to ensure local HR practices align with global policies while remaining sensitive to regional culture and regulatory requirements

Organizational Development

• Support the design and implementation of organizational development initiatives, including structural reviews, role clarity exercises, and change management efforts for the Taipei office
• Partner with business leaders across Business Development and Marketing to identify capability gaps and co-create development plans that align team competencies with business objectives
• Collaborate with the Global HR COE to localize and deploy global talent frameworks, performance management cycles, and career development programs

Performance Management

• Partner with managers across Taiwan's sales-driven business development and Marketing teams to manage individual performance effectively, ensuring clarity of expectations and accountability
• Support the localization and execution of OKR alignment processes, coaching managers and employees on goal-setting, progress tracking, and performance conversations
• Drive behavioral improvement initiatives by equipping managers with the tools, frameworks, and coaching support needed to address performance gaps constructively and consistently

Employee Engagement

• Design and execute employee engagement initiatives that reflect the Taipei office culture while aligning with VT Markets global people strategy.
• Analyze engagement survey data and translate insights into actionable recommendations for business leaders and the HR team
• Champion a positive and inclusive workplace culture by facilitating team-building activities, recognition programs, and communication initiatives

Onboarding & Employee Experience

• Own and continuously enhance the onboarding experience for new hires in the Taipei office, ensuring a structured, welcoming, and role-relevant journey from day one
• Collaborate with the Global HR COE to ensure local onboarding practices are aligned with global standards while reflecting the unique culture and needs of the Taiwan office
• Identify and implement improvements across key employee experience touchpoints, from onboarding through to offboarding, to strengthen retention and employee satisfaction

HR Partnership & Operations

• Act as a strategic advisor to business leaders in Business Development, Marketing, and HR on people-related matters, including workforce planning and team effectiveness
• Work in close collaboration with the on-site HR Operations and Talent Acquisition partners to ensure a seamless and consistent employee experience from hire to retire
• Provide HR reporting and data insights to the Global HR Lead to support informed decision-making and track the effectiveness of HR initiatives.

What We Offer

As official partners of Newcastle United F.C., VT Markets aspire to break the ancient boundaries of traditional personal finance. Through a culture of transparent and objective performance management, we are in constant pursuit of excellence, individually and collectively. Here, collaboration and intrapreneurship is incentivized and we aim to empower everyone to understand their contribution to strategic business outcomes through their individualized roles. You can expect personal growth as we aim to lead this fast-growing industry alongside a global team of diverse cultures across over 15 countries.

Your Journey After Applying

1. Screening interview with our Talent Acquisition partner
2. Interview with your manager
3. Second interview with 2nd-level manager

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