About the Role
We are looking for a HR Solution Consultantt to lead the operational engine behind Contract Placement/EOR/Payroll Outsourcing client engagements. This person takes ownership from the point a client agreement is signed through to accurate payroll delivery and correct invoicing, working closely with the business development team on client handover, managing the payroll function, and partnering with Finance and our regional EOR partners to keep every engagement running smoothly.
Key Responsibilities
Client Onboarding & Operational Execution
- Support the business development team during the client acquisition process to ensure a smooth handover and shared understanding of client requirements
- Lead and manage the payroll team, setting standards and reviewing output to ensure accurate, on-time delivery
Compliance & Employee Relations
- Manage labor-related matters including performance improvement plans, terminations, and workplace disputes
- Oversee the relationship between Client, internal teams and employee, remaining objective and solution-focused, particularly in sensitive or legally complex situations
EOR Partner Management
- Manage relationships with verified partners, coordinating operations and holding partners accountable to agreed service standards
- Review and validate partner-provided compensation and benefits structures against client agreements and local statutory requirements
Finance & Invoicing
- Oversee the invoice flow from contractual agreement through execution to final billing, ensuring accuracy and consistency at every stage
- Partner closely with Finance to resolve billing discrepancies efficiently
- Identify and flag commercial-term ambiguities before they result in invoicing errors
Problem Solving
- Take a big-picture view of each engagement, identifying process, contractual, or partner-related risks before they escalate
- Apply structured, systematic thinking to resolve issues and build repeatable solutions
