Key Responsibilities:
We are seeking a dedicated and detail-oriented individual to join our HQ-AR team. This role involves managing and monitoring external invoice audit platforms for our US-based clients. The ideal candidate will be proactive, skilled in problem-solving skills, and interested in learning about invoicing billing processes.
Role & Responsibilities:
- Invoice Audit Platform Management: Understand various external invoice audit platforms processes and control points to ensure our invoices are submitted and accepted/approved timely.
- Platform Tracking and Monitoring: Monitor and track the status of our invoices on the respective platforms to ensure invoices have all been submitted successfully, timely processed and reviewed by the external platforms, review status and flag any error or pending issues to the respective internal teams (e.g., sales, operations and finance teams) to ensure quick resolution.
- Reporting and Issue Escalation: Escalate prolonged unresolved issues to relevant departments and follow up until the cases are closed.
- Process Improvement: Suggest and implement improvements to the invoice auditing processes to enhance efficiency and accuracy.
- Other Global AR management related matters as assigned.
Qualifications:
- University degree or higher, preferably in Information Systems/Management, Accounting, Finance, Logistics Management or other business-related field.
- Proficiency in both written and spoken English is essential.
- Familiarity in dealing with external invoicing audit platforms is a plus.
- Candidates with little to no experience but has a strong interest in AR management and billing processing will also be considered. Fresh graduates are welcome.
- Proactive learner with problem-solving and detail-oriented skills, capable of executing tasks effectively in a fast-paced environment.
