Head of MNI Operations

[Skills, Competencies and Experience]

To perform this role, it is expected that the incumbent will possess the following skills, competencies and experience;

• Bachelor degree in Electrical / Mechanical Engineering or equivalent discipline.
• Strong knowledge of elevator and escalator equipment, the construction industry, and installation and modernization procedures.
• Solid experience in project management, site operations and onsite supervisory management.
• Demonstrated leadership experience managing an operations team at department-head level.
• Strong commercial acumen, planning capability and cost-control awareness, with the ability to manage operational performance effectively.
• A proactive, results-oriented approach and strong collaborative leadership skills.
• Excellent organizational, prioritization, problem-solving and decision-making skills.
• Fluent in Chinese, including spoken Mandarin.
• Strong written and spoken English.

[Skills, Competencies and Experience]

• Lead and manage the overall modernization and new installation operations function in Taiwan, including project execution, site management, testing, commissioning and handover.
• Manage, coach and develop the operations team to ensure strong delivery capability and ensure projects are delivered safely, on time, within budget and in compliance with contractual, technical and statutory requirements.
• Drive productivity, quality and efficiency improvements through development and implementation of processes, systems and operational controls, in line with simplification and continuous improvement objectives.
• Monitor project progress, manpower deployment, subcontractor performance, material readiness, cost status and site issues, and ensure timely corrective actions.
• Implementation of operational systems and processes as developed from AP / SEA operations directives, where applicable.
• Implementation of installation and modernization methods as developed and released from regional / global operations directives, where applicable.
• Identify training needs and build team capability in project management, site management, safety, quality and commercial knowledge, with the support of internal learning resources where appropriate.
• Implement, audit and enhance country operations processes, procedures and governance standards to ensure compliance and execution discipline.
• Work closely with Sales, Procurement, Safety, Quality, Service and Finance and other internal stakeholders to support smooth project execution and customer satisfaction.
• Build a robust team, driven by strategic hiring and sustained employee retention.
• Prepare regular management reports on operational performance, project risks, resource planning and improvement priorities, in line with country management requirements.
• Other related ad hoc projects and duties as assigned.