Entirety is a place where you are valued as an individual and recognized for your accomplishments and potential. Our company values partnership, innovation, and integrity.
Working directly with Fortune 500 clients and key decision-makers across various industries and geographies, you'll move quickly along the learning curve, and our clients will benefit from your fresh perspective.
This is a great opportunity to learn about the highly specialized sector of the telecommunications compliance market.
We are looking for a proactive, committed, and methodical person.
Fluency in English and Mandarin (used daily), other languages are a plus. You'll be part of our operations team, ensuring reliability and speed for our projects, tracking project status, delivering reports, and providing excellent internal and external customer service.
This role builds strong external partnerships and drives proactive engagement to ensure the regulatory compliance needs of our customers are met according to their expected timelines and goals.
Global Regulatory Compliance Project Manager, Taiwan, focuses on customer relations, management and execution of certification projects, from beginning to end.
Responsibilities:
- Maintain continuous contact with the client, receive their requests, respond to inquiries, follow up on their regulatory compliance projects in telecommunications, and provide information. Comply with service level agreements. Be the voice of the customer within the company. Keep databases and information systems related to clients, countries, projects, and more up to date.
- Extract actionable items from proposals
- Resource allocation and kick-off creation, along with dependencies.
- Track dependencies status and pull customers for completion.
- Request clarifications from customers if needed support.
- Support and communicate with the customer on project-related issues and details.
- Manage the planning, execution, and control of regulatory compliance projects in telecommunications, engaging internally and with third parties (laboratories, governments, etc.) to meet established goals.
- Be part of a team where you will have the opportunity to lead others
- Keep databases and information systems related to clients, countries, projects, and more up to date.
- Provide technical advice on regulatory compliance projects in telecommunications as needed; must be knowledgeable about technologies and stay updated continuously.
- Research regulatory information to ensure compliance in telecommunications across countries.
- Relevant regulations, certification procedures, and associated certification costs and services.
- Management of local suppliers involved in these processes.
- Participate in Industry forums when possible.
- Maintain key quality and regulatory compliance performance metrics.
Internal and External Relationships:
- Industry stakeholders, regulators, and suppliers in APAC
- All team members
Knowledge and experience:
- Senior profile
- Fluent in English and Mandarin
- Telecommunications knowledge
- Electrical knowledge
- Regulatory compliance, industry experience
- Result orientation
- Teamwork
