Full-time Retail Executive

Employment Type: Full-Time
Work Location: Orchard / Harbourfront

Work Schedule:
4 Days Per Week (3 Weekdays + 1 Weekend)
5 Days Per Week (4 Weekdays + 1 Weekend)

Note: Work schedules will be assigned based on business needs and discussed in advance

Operations Hours:

Orchard Outlet
Monday - Sunday .4 Days Schedule
9:30 - 21:30 |10:30 - 22:30 | 8:00 - 20:00 (Stock Take Period)

Monday - Sunday .5 Days Schedule
13:15 - 22:30 | 13:30 - 22:30

HarbourFront Outlet
Monday - Friday .4 Days Schedule
10:30 - 22:30 | 8:00 - 20:00 (Stock Take Period)
Saturday - Sunday .4 Days Schedule
9:30 - 21:30 | 10:30 - 22:30

Monday - Sunday .5 Days Schedule
13:15 - 22:30 | 13:30 - 22:30

Responsibilities:

• Managing day-to-day operations, including inventory management, visual merchandising, and ensuring the store is well-stocked and visually appealing to customers
• Maintain the general cleanliness of the store
• Cashier duties which include and are not limited to processing payments, exchanges, and returns
• Co-ordinate with in-house driver and operations team to replenish stocks and transfers from the main warehouse
• Weekly stock-take to ensure inventory accuracy
• Training and supervising retail staff, setting performance expectations, and motivating the team to deliver exceptional customer service
• Ensuring excellent customer service standards are maintained, resolving customer complaints, and handling escalated issues promptly and professionally
  

Requirements:

• Minimum 1-2 years of experience in the fashion industry or a related field/skill is preferred
• Strong verbal and written communication skills are necessary for effectively communicating with customers and staff
• Adaptable, flexible, and able to thrive in a constantly evolving environment
• Experience in the fast fashion industry and e-commerce/similar is preferred
• Ability to work independently, handle pressure, and effectively manage challenging situations

Interested candidates may send their resumes to [Confidential Information].