Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com.
Job Description
About the Position
The Field Service Engineer (FSE) plays a critical role in ensuring the reliable operation and long-term performance of utility-scale Battery Energy Storage Systems (BESS). This position focuses on delivering high-quality service, maintenance, and technical support to customers, while actively managing contractors and collaborating with internal teams to drive safety, quality, and performance excellence.
Key Responsibilities
- Work closely with customer Operations Teams to provide timely, professional, and effective responses to service needs.
- Deliver onsite diagnostics, troubleshooting, and hands‑on technical support for BESS equipment.
- Supervise third‑party service contractors to ensure safe execution of both planned and reactive maintenance activities.
- Report to the Taiwan Services Leader on daily tasks to ensure all LTSA deliverables are met and risks are proactively mitigated.
- Collaborate with internal teams — including 24/7 Remote Monitoring, Performance Analysts, Deployment, and Product Development — to drive continuous improvement and customer success.
Requirements
- Bachelor's degree in Electrical, Mechanical, or related Engineering field.
- 3–5 years of professional experience in Wind, Solar, or industrial/utility O&M.
- Strong English communication skills (written and verbal) for daily collaboration with regional and global teams.
- Proven ability to manage multiple overlapping projects and resolve scheduling conflicts with stakeholders.
- Experience managing contractors within a matrix organization.
- Knowledge of inverters, batteries, HVAC, fire suppression systems, and network/control systems is a plus.
Our Culture
At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world.
Unleash Voices
We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress.
Customer Fluent
Our customers are at the heart of everything we do. We're committed to delivering exceptional value that exceeds expectations by understanding our customers needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate.
Infinite Impact
We are committed to creating the impossible. We push boundaries to deliver sustainable, game-changing solutions that shape a brighter, more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come.
All In
We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success.
