Organization & Role
LitePoint is seeking a highly motivated individual to join our Service team as a Field Service Engineer. This is a hands-on hardware test and support role focused on activities in Service Engineering lab. It involves active participation across cross functional teams, both technical and non-technical.
Responsibilities
- Coordinate with customer for RMA service/logistics/status feedback /shipment arrangement.
- Carry out routine service jobs including repairing/calibration/upgrade and preventive maintenance.
- Ensure service data integrity in database, Service Case/RMA/shipment/contract date on system accurately.
- Work closely with other internal field services/applications, support local/regional customers.
- Troubleshoot test stations, test fixtures and test applications in Service lab environment.
- Calibration and maintenance of test stations and capital-intensive test equipment(s).
- Mechanical aptitude for assembly, disassembly, and debugging of minor mechanical issues.
- Support Aad-hoc requests addressed from management team if any.
Basic Requirement
- Equipped with basic electrical / electronic background.
- 5 years+ hands-on electronics experience (e.g., technician, engineer, lab work, etc.) is required.
- Specific experience with RF Test equipment (e.g., Oscilloscope, Network Analyzer, Power Meter, Spectrum Analyzer, RF Signal Generator, etc.). Optical test experience/equipment will be an added advantage.
- Good troubleshooting, failure analysis and problem-solving skills are essential.
- Excellent communication skills, able to describe a problem and the solving process effectively.
- Commitment to a high standard of work and customer satisfaction.
- Goal and results oriented, assertive, and hardworking.
- Computer literate
- Good at English in both verbal and written. Speaking Chinese will be an added advantage.
- Enthusiastic to work on customer support. Must have a persistent attention to detail and quality.
Education
- Bachelor's degree or Diploma in Electrical/ Electronic engineering.
- Candidates with any other engineering or computer science background with relevant experience may also apply.
Organization & Role
LitePoint is seeking a highly motivated individual to join our Service team as a Field Service Engineer. This is a hands-on hardware test and support role focused on activities in Service Engineering lab. It involves active participation across cross functional teams, both technical and non-technical.
Responsibilities
- Coordinate with customer for RMA service/logistics/status feedback /shipment arrangement.
- Carry out routine service jobs including repairing/calibration/upgrade and preventive maintenance.
- Ensure service data integrity in database, Service Case/RMA/shipment/contract date on system accurately.
- Work closely with other internal field services/applications, support local/regional customers.
- Troubleshoot test stations, test fixtures and test applications in Service lab environment.
- Calibration and maintenance of test stations and capital-intensive test equipment(s).
- Mechanical aptitude for assembly, disassembly, and debugging of minor mechanical issues.
- Support Aad-hoc requests addressed from management team if any.
Basic Requirement
- Equipped with basic electrical / electronic background.
- 5 years+ hands-on electronics experience (e.g., technician, engineer, lab work, etc.) is required.
- Specific experience with RF Test equipment (e.g., Oscilloscope, Network Analyzer, Power Meter, Spectrum Analyzer, RF Signal Generator, etc.). Optical test experience/equipment will be an added advantage.
- Good troubleshooting, failure analysis and problem-solving skills are essential.
- Excellent communication skills, able to describe a problem and the solving process effectively.
- Commitment to a high standard of work and customer satisfaction.
- Goal and results oriented, assertive, and hardworking.
- Computer literate
- Good at English in both verbal and written. Speaking Chinese will be an added advantage.
- Enthusiastic to work on customer support. Must have a persistent attention to detail and quality.
Education
- Bachelor's degree or Diploma in Electrical/ Electronic engineering.
- Candidates with any other engineering or computer science background with relevant experience may also apply.
