About JLL
We're JLL. We're a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions.
If you're looking to step up your career, JLL is the perfect professional home. With us, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections and be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!
About the role:
To provide comprehensive facility, contract and procurement management with a focus on continuous improvement.
The Senior Facilities Manager must be a team player and work with other members of the team to meet all key performance indicators as set out in the management contract
What this job involves:
Procurement and Vendor Management
- Assist in the evaluating the vendor procurement and management practices of designated CLIENT site and ensure renegotiation and tendering, including tender documentation; evaluation of tenders and preparation of contracts is in accordance with agreed client procurement guidelines.
- Co-ordinate and monitor the contractor management program ensuring all vendors comply with all aspects of their agreement
- Ensure the Contract Management Database is up to date at all times.
Facilities Operations
- Assist in the implementation a comprehensive energy management program for site(s)
- Monitor the Preventive and Planned Maintenance programme to minimise maintenance, repair and replacement costs together with minimising the risk of plant failure. Liase with the Nerve Centre on any outstanding Work Orders.
- Ensure that the team liaises closely with the Regional Operations procedures to ensure service standards are maintained
- Recommend continuous quality improvement practices across site,ensuring initiatives are shared across all sites
- Ensure consistency of regional policies & procedures with constant updating of Delphi+. As required
- Implement, comply with and audit all internal management systems, for quality assurance
- Assist the Management Team with the coordination of Churn and other relocations activities
- Manage the daily operations of the facility hard services including, security systems, HVAC, firefighting equipment, furniture and office carpet etc. Responsible for developing the annual planned preventive maintenance plan and ensure the plan is implemented and maintenance services are carried out in a manner consistent with corporate and client policies.
- Supervise and coordinate all site repairs, implement the general procurement of daily hard service operations, repairs, installations and oversees that such work is accomplished in a safe and timely manner.
- Be responsible and/or assist the Management Team in the implementation of a comprehensive energy management program for the assigned site(s) when required.
Risk Management
- Assist in the implementation and management of a property risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental.
- Ensure critical operations and sites are identified across the region.
- Support the implementation and monitoring of disaster recovery and business continuity plans
- Follow established escalation procedures and incident reporting procedures
Customer Service / Client Relationships
- Provide superior customer service
- Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user.
- Pro-actively manage CLIENT expectations ensuring that the service levels are maintained.
- Lead by example
Reporting
- Assist in the budgeting process as required
- Preparation of Monthly Report for client review;
- Provide input as required into the Monthly Report to CLIENT
- Active involvement in the monitoring and achieving the required Key Performance Indicators
Training
- Actively participate in all planned training activities
Leadership / Staff Management
- Actively support an environment that supports teamwork, co-operation & performance excellence within the Real Estate team
- Obey the temporary working arrangement from the leadership.
Sound like you To apply you will have:
- At least 7 years of related working experience.
- Fluent in English and Native in Mandarin.
- Organized, adoptable and service oriented.
What You Can Expect From Us
We're an entrepreneurial, inclusive culture. We succeed together - across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. We'll offer you a competitive salary and benefits package.
With us, you'll develop your strengths and enjoy a career full of varied experiences. We can't wait to see where your ambitions take you at JLL.
Apply today! 
