Executive, HR Shared Services

About Us

SPH Media is a leading media organisation in Singapore, delivering trusted journalism and engaging content across print, digital, radio, and other platforms. We are committed to upholding journalistic integrity while innovating in a rapidly evolving media landscape.

About the role

The HR Shared Services Executive plays a vital role in managing HR operations, ensuring efficiency and compliance throughout the employee lifecycle. Key responsibilities include overseeing day-to-day HR processes such as onboarding, payroll, and benefits administration, while maintaining accurate employee records and data integrity.

The scope of responsibilities includes the following

• Data Management: Maintain and update employee information in the Human Resource Information System (HRIS), ensuring accuracy and timeliness for payroll processing and benefits administration
• Onboarding and Offboarding: Oversee the onboarding process for new hires and manage the offboarding process for leavers
• Process Improvement: Identify opportunities to enhance HR processes and implement changes to increase efficiency and accuracy
• Claims Processing: Manage and process employee claims and benefits promptly, addressing exceptions and complex queries
• Vendor Coordination: Collaborate with vendors to resolve any issues related to claims and benefits
• Compliance and Reporting: Assist in regulatory submissions (e.g. Work Injury Compensation Act ) and manage reimbursement processes through platforms such as the CPF portal

Required Qualifications

• Diploma/ Degree in Business or HR Management
• 2 to 3 years of relevant experience

Required Competencies / Skills / Knowledge

• Strong knowledge of Employment Act (EA) and HR practices
• Proficient in Microsoft Office Suite
• Ability to work independently as well as collaboratively in a team environment
• Good communication and interpersonal skills
• Prior working knowledge in SAP or SuccessFactors is essential
• Experience with RPA for HR service delivery would be advantageous