End User Computing Engineer

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Job Description

SCCM (MECM) Management

Administer and maintain the Microsoft Endpoint Configuration Manager (MECM/SCCM) infrastructure.
Manage Operating System Deployment (OSD) task sequences, driver management, and image maintenance for Windows 10/11.
Oversee global software distribution, third-party application patching, and Windows Updates (WSUS).

Intune & Modern Management

Support transition to cloud-based management using Microsoft Intune (Endpoint Manager).
Configure and manage Windows Autopilot for seamless device provisioning.
Implement and maintain MDM (Mobile Device Management) and MAM (Mobile Application Management) policies for Windows, iOS, and Android devices.

Identity & Policy Management

Manage Group Policy Objects (GPO) in Active Directory and migrate legacy policies to Intune Configuration Profiles.
Support Hybrid Azure AD (Entra ID) joined environments

Security & Compliance

Manage endpoint security configurations, including BitLocker, Microsoft Defender, and EDR agent deployment.
Ensure devices meet compliance standards (ISO 27001) and remediate vulnerabilities identified by security audits.

Automation & Scripting

Write advanced PowerShell scripts for automation of application packaging, system configuration, and remediation tasks.

Operations & Support

Serve as Tier 3 support for complex OS and application issues escalated by the helpdesk.
Create and update technical documentation, administrator manuals, and SOPs for the service desk and end-users.
Communicate in English to perform global IT support operations and cooperate with cross-departmental projects.