About Signify
Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
Join us, and together, we'll transform our industry, making a lasting difference for brighter lives and a better world.
About Signify
More about the role
Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground and smart solutions for homes, offices, cities, and beyond.
At Signify, you can shape tomorrow by building on our incredible 130+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
Join us, and together, we'll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.
More About The Role
This is an exciting job opportunity for you to light the way as a
EC Key account manager in
Taiwan with Signify.
Key Responsibilities:
- Customer Relationship Management:
Building and maintaining strong, long-term relationships with EC Platform clients.
Developing and implementing e-commerce strategies tailored to each B2B2C Platform , aligned with overall company goals.
Identifying and pursuing opportunities to increase sales and revenue within existing accounts.
Tracking and analyzing sales(sell out) performance, including sales metrics, customer satisfaction, and other relevant KPIs.
Addressing and resolving any issues or challenges faced by customers, ensuring timely and effective solutions.
Working closely with various internal teams (e.g., marketing, sales, product development) to ensure client needs are met and projects are delivered successfully.
Staying informed about industry trends, competitor activities, and emerging e-commerce technologies.
Preparing regular reports on account performance, progress, and future opportunities for internal and external stakeholders.
Assisting in contract negotiations and renewals with EC key accounts.
Skills And Qualifications:
- Strong communication and interpersonal skills.
- Proven sales and negotiation skills.
- Excellent problem-solving and conflict-resolution abilities.
- Deep understanding of e-commerce platforms, digital marketing, and online sales strategies.
- Ability to build and maintain strong relationships with EC platforms and internal teams.
- Strong analytical and reporting skills.
- Experience in account management or sales, preferably within the e-commerce industry.
- PSI forecasting & management skills
Everything we'll do for you
You can grow a lasting career here. We'll encourage you, support you, and challenge you. We'll help you learn and progress in a way that's right for you, with coaching and mentoring along the way. We'll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
Come join us, and together we can light up the future.
