E-Commerce Assistant for California Sports Sunglass Brand (Cycling, Baseball, Racquet)

Supacaz is a renowned leader in high-performance cycling, merging cutting-edge technology, innovative design, and unparalleled style into its products. Known for being market leaders in accessories, apparel, tools, and shoes, the company consistently sets trends in the cycling industry. Since its inception in 2012, Supacaz has seen exponential growth, doubling or tripling sales annually. With offices in California, Taipei, and Tokyo, Supacaz offers a dynamic workplace for passionate and self-motivated individuals who take pride in their work and share a love for cycling.

This is a full-time, on-site position based in Taipei for an E-Commerce Assistant. The E-Commerce Assistant will handle day-to-day e-commerce operations, including managing online product listings, coordinating with customers and sales teams, and providing exceptional customer service. The role involves analyzing sales data, ensuring accurate inventory tracking, and supporting marketing campaigns for online platforms. Collaboration with various departments to optimize the online shopping experience will be a key component of this position.

• Strong analytical skills to interpret data and enhance e-commerce performance
• Effective communication skills to collaborate with teams and interact with customers professionally
• Experience in customer service and sales to engage with clients and contribute to revenue growth
• Knowledge of e-commerce platforms and operations
• Attention to detail and the ability to work in a fast-paced environment
• Familiarity with the cycling, sports, or outdoor gear industry is a plus
• Proficiency in multiple languages is a bonus