We are seeking a highly motivated and experienced Manager or Senior Manager of Digital Transformation to lead and manage key digital transformation initiatives within our Finance and Human Resources areas. The ideal candidate will be a strategic thinker with a strong understanding of both business processes and emerging technologies, capable of driving change and delivering impactful solutions. This role requires a proven track record in project management, stakeholder collaboration, and a passion for leveraging digital tools to optimize operations and enhance employee/customer experiences.
Key Responsibilities
- Project Leadership: Lead the planning, execution, and successful delivery of digital transformation projects within Finance and HR, from ideation through implementation and post-launch support. This includes defining project scope, objectives, deliverables, timelines, and resource requirements.
- Strategic Alignment: Work closely with Finance and HR leadership to identify pain points, opportunities for digital optimization, and align digital initiatives with overall business strategies and goals.
- Process Optimization: Analyze current Finance and HR processes, identify areas for improvement, and design future-state processes leveraging digital technologies such as RPA, AI/ML, cloud-based solutions, and advanced analytics.
- Technology Evaluation & Selection: Research, evaluate, and recommend appropriate digital technologies and solutions to meet business needs, working in collaboration with IT and external vendors.
- Stakeholder Management: Build strong relationships with Finance, HR, IT, and other relevant stakeholders. Effectively manage expectations, communicate project status, and secure buy-in for transformation initiatives.
- Change Management: Develop and implement effective change management strategies to ensure smooth adoption of new systems and processes by end-users. This includes communication plans, training programs, and user support.
- Vendor Management: Manage relationships with external vendors and consultants, ensuring they meet project deliverables and quality standards.
- Performance Monitoring: Define key performance indicators (KPIs) for digital transformation projects and monitor their effectiveness post-implementation, ensuring delivered solutions achieve desired outcomes.
- Risk Management: Identify potential risks and challenges associated with digital transformation projects and develop mitigation strategies.
Team Collaboration: Collaborate with other members of the Digital Transformation 10. Office to share best practices, leverage collective expertise, and ensure consistency across transformation efforts.