Desktop Support Technician

Innovatz Global is a leading Management Consulting and Technology Services company headquartered in Malaysia, with an extensive presence in countries across Asia-Pacific and the U.S. With a talented team of over 500 experts, Innovatz Global has a strong reputation for delivering cutting-edge IT solutions to Fortune companies worldwide. For more than 8 years, the company has specialized in IT Services and Innovative Staffing Solutions, enabling organizations to embrace agility, boost operational efficiency, and achieve business goals. Leveraging a Human-Centered Design approach, Innovatz Global focuses on digital transformation, cloud computing, enterprise solutions, and IT consulting, among other services.

This is an on-site contract role for a Desktop Support Technician based in Taipei City. The Desktop Support Technician will provide technical support for desktop computers, handle troubleshooting tasks, and ensure proper functioning and repairs of computer systems and peripherals, including printers. The responsibilities also involve addressing technical issues, performing diagnostics, and assisting team members with optimizing their IT setups for productivity and efficiency.

• Proficiency in working with Desktop Computers, including setup, configuration, and maintenance
• Experience in providing Technical Support to address and resolve user issues effectively
• Skills in Printer Support and Troubleshooting to diagnose and resolve hardware and software issues
• Hands-on expertise in Computer Repair, ensuring optimal system performance
• Strong problem-solving skills and the ability to work efficiently in an on-site team environment
• Excellent communication and customer service skills
• Preferably holds an IT certification (e.g., CompTIA A+ or equivalent)
• Fluency in English and Mandarin is an advantage