Customer Services Executive

Responsibilities /

• Handle customers inquiries and complaints via call, live chat and email in an efficient and professional manner
• (live chat)
• Offer immediate assistances towards complaints

Be One of Us /

• HKCEE/HKDSE or above, or equivalent
• HKCEE/HKDSE ()
• Fresh Graduates are also welcome
• Candidates with 1-year or above CS experience / experience in Aviation, Hospitality and/or Tourism industry is highly preferred
• /
• Good command of spoken and written Cantonese, English and Mandarin
• ,

Working Hours & Location /

• Monday to Sunday (5-day work week, 8.5 working hours per day)
• (58.5)
• Sheung Wan (Nearby MTR station)
• (5)

We offer to full-time staff /

• 14 days paid annual leave 14
• Join-in Bonus
• Staff Referral Bonus
• Structured training programme
• Comprehensive medical coverage, including clinical and hospitalization
• PCCW Group Staff Discount

Interested parties please click Apply Now / WhatsApp

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement ( www.hkt.com/privacy-statement ), a copy of which will be provided immediately upon request.