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Sanofi

Customer Experience Representative (North)

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  • Posted a day ago
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Job Description

About The Job

  • Achieve annual sales target for territory.
  • Business bridge between Company and responsible hospitals.
  • To develop and maintain customer based on targeting profile.
  • To identify and maintain relationship with KOLs.
  • To provide professional expertise on the job.
  • To take responsibility for hospital listing activities.

Main Responsibilities

  • Detailing product FAB for prescribing commitment.
  • To provide company with competitive products, market intelligence and strategic customer related data.
  • To resolve and respond to clients concern with adequate product knowledge and optimal selling skills.
  • To develop and maintain good relationship with key doctors.
  • To provide customers service support to hospitals.
  • To fulfil the CENTRIX & ITS requirement in reporting and maintaining doctors record.
  • To plan and execute the call plan based on targeting priority in CENTRIX.
  • To support other colleagues and share experiences.
  • To assist supervisor to solve market issues including listing.
  • To ensure timely updates of territory competitor and generic information.
  • To organize product presentation.
  • Daily report punctually.
  • To implement promotional programs made by marketing dept.
  • To ensure compliance to policies.
  • Perform other duties as assigned by management.
  • Sanofi employee must understand of own roles and responsibilities in avoiding health risk (Health), preventing accidents (Safety) and environment protection (Environment). Involved in any such activities must comply with HSE policy.

About You

  • University (Bachelor of Science)/Diploma major in Pharmacy or related fields is preferable.
  • Business graduate (Bachelor of Commerce, Business Administration) is acceptable with successful experience in the industry
  • Native in Mandarin and fluency in Taiwanese is a plus.
  • 3 years HP working experience in original company or 3-4 years HP experience in local company with excellent performance
  • Results Orientation
  • Customer Orientation
  • Communication
  • Living the Company Spirit
  • Selling Skills
  • Territory Management
  • Initiative
  • Aggressive
  • Coping with stress

Why choose us

  • Bring the miracles of science to life alongside a supportive, future-focused team.
  • Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
  • Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
  • Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks gender-neutral parental leave.

Our Values

  • Aim Higher: Focus on what matters, set high standards and move with urgency to deliver at speed. Learn from setbacks to achieve tomorrow's breakthroughs.
  • Act for Patients: Improving patients lives drives everything we do, every day. We aim for simplicity and partner with others to go faster and further for patients. We eliminate barriers to access.
  • Be Bold: Take thoughtful risks, seize opportunities and think beyond what's possible to accelerate our science and drive compelling growth.
  • Lead Together: Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging.

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About Company

Sanofi

Job ID: 144251533