Functional Description
What differentiates HSBC from the competition is our Global Network. GNB team represents one of the most important aspects of the network. As part of HSBC's client coverage force within GNB, the Relationship Manager is on the front line of this network, helping global clients, as well as various partners, realize the full capabilities of our institution.
- People Responsibility: N
- Report To: Associate Director, Multis Coverage
Job Content
- Manage a portfolio of multinational clients to ensure the clients have full access to the global network of HSBC and product suite in order to achieve business goal.
- Drive revenue growth and increase share of wallet proactively, including but not limited to cash management, trade, foreign exchange, and financing, etc.
- Be the trusted advisor of the decision makers of the clients to develop long-term client relationship and identify new business opportunities.
- Liaise with product partners or various stakeholders (e.g. Global Relationship Banker, Credit Risk, Legal, etc.) to deliver customized solutions and ensure smooth implementation and client satisfaction.
- Demonstrate a commitment to excellence and perform to the highest standards, combining client relationship management with strong risk assessment and management capabilities.
- Ensure sound credit quality and growth of assets whilst managing returns of the client relationship.
- Ensure compliance with all relevant internal and external standards that apply to the conduct of the business, including but not limited to Know-your-customer guidelines, Anti-money laundering regulations and procedures in order to fight / manage Financial Crime Risk.
Skills Requirements
- Proven record of proactively developing and originating client solutions
- Good track record of building and developing long term relationship with the decision makers for all clients
- Sound knowledge of corporate banking products
- Strong presentation and communication skills
- Good understanding of risk management and risk mitigation spanning credit and financial crime risk
- Bachelor's degree at a minimum academic qualification
- Proficiency in English and Mandarin language
License/Qualification Requirement
Applicants passing resume screening will be notified for interview and next steps. There will be no further notification or message for applicants either not qualifying for or not being selected for the position applied.
