Community Outreach Executive

Report directly to the Active Ageing Services Manager.

. Conduct/organise befriending visits to engage frail seniors in the community.

. Ensure the day to day running of the Active Ageing Centre is done smoothly and adhering to all measures required by MOH and the organisations SOPs.

. Assist to develop and plan outreach activities and engagement of seniors in the community.

. Conduct block walks, door-to-door visits, and localized outreach (e.g., block parties, void deck pop-ups) to identify and register unengaged seniors in the service boundary.

. Initiate, execute and manage the Active Ageing activities at the AAC.

. Assist to recruit, train and manage volunteers.

. Plan outdoor activities and excursions for AAC seniors and go along to facilitate.

. Manage, update, and upload client profiles, activity attendance records, and befriending logs into relevant sector databases.

. Establish and maintain strong working relationships with community partners including grassroots organizations, CCs, Silver Generation Office (SGO), polyclinics for collaborations and referrals.

. Act as a point of contact for walk-in, phone, and messaging enquiries from seniors and caregivers.

. Maintain centre environment safety, infection control standards, and manage emergency response protocols (when applicable).

. Regularly capture photos of SCC and AAH activities for social media posting purposes.

Minimum GCE N level or equivalent.

. 5-days work week. Rotational weekends (Sat & Sun) maybe required.

. Applicants with operational backgrounds in other industries such as hospitality are welcome to apply.

. Experience working with the elderly in the community would be good to have.

. Hands-on and enjoys community setting.

. Able to work independently with little supervision.

. Proficient in Microsoft Office and comfortable with IT.

. Able to communicate effectively with the elderly in their own language.

. Communicate clearly and appropriately with clients & business partners, always speaking with the understanding of tone and choice of words.