Business Process Analyst, Intern

FIND YOUR BETTER AT Blue Cross

If you believe in better, we'd love to hear from you.

About the Role

Main responsibilities involve creating comprehensive business process maps and process documents to support familiarization journey for new-hire. This role provides a broad exposure in various insurance functions and creates values by improving onboarding experience.

Responsibilities:

• Use Visio or other process modelling tools to create clear and comprehensive business process maps and supporting documentation
• Collaborate with cross-functional teams to gather relevant onboarding contents (e.g. IT, Operations, Management)
• Design and develop engaging presentations, handbooks and informational documents for new-hires / cross-functional teams reference
• Contribute to the development of checklists, quick reference guides and other tools to enable an effective new-hire onboarding
• Provide insights and recommendations for improving the overall new hire experience

Requirements:

• University students major in business, economics, human resources, information systems or related field.
• Good analytical and problem-solving skills
• Good communication and interpersonal skills
• Proficiency in Microsoft Office and Visio

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities