How We support the Whole You:
Our benefits are a good reason to come to JLL.
We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.
Benefits to eligible employees, include:
- Group Insurance Plan
- Annual Leave
- Labor Insurance
- National Health Insurance
- Employee Welfare Committee
- Employee Assistance Programme (EAP)
What this job involves
Facility Operations
- Assist in the implementation of the site's comprehensive energy management plan.
- Monitor preventive and planned maintenance programs to minimize maintenance, repair and replacement costs.
- Ensure that the team is in close contact with regional operating procedures to ensure service standards are maintained.
- Implement, comply with and audit all internal management systems to ensure management quality.
- Assist management team in coordinating customer churn and other relocation activities.
- Manage day-to-day operations of the facility, including security systems, HVAC, fire equipment, furniture and office carpeting, etc. Responsible for developing an annual planned preventive maintenance program and ensuring that the program is implemented and maintenance services are performed in a manner consistent with company and client policies.
- Supervise and coordinate all on-site repairs, perform routine hard service operations, repairs, general procurement for installations, and supervise the safe and timely completion of such work.
- Responsible for and/or assist the management team in implementing a comprehensive energy management program when required.
- Risk Management
- Assist in implementing and managing a property risk management program that identifies key property risks including occupational health and safety, fire safety and essential services, and the environment.
- Ensure key operations and sites are identified throughout the region.
- Support the implementation and monitoring of disaster recovery and business continuity plans.
- Follow established escalation procedures and incident reporting procedures.
Customer Service/Customer Relations
- Provide excellent customer service
- Ensure that feedback from customer sessions is documented and acted upon to keep end users happy.
- Proactively manage customer expectations to ensure service levels are maintained.
- lead by example
- Report
- Assist in the budgeting process as needed
- Prepare monthly reports for client review;
- Provide comments on monthly reports to clients as required
- Actively participate in monitoring and achieving required KPIs
Interested An ideal candidate would need to have the following qualifications
- 3+ years experience in facilities, property management, hospitality or related field
- Knowledge of local occupational health and safety requirements
- Knowledge of vendor management for specialized services
- Proven capacity to understand and interpret commercial contracts
- Strong Problem solving skill
If this job description resonates with you, we encourage you to apply even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
About JLL
We're JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we're honoured to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together.
